Your Patch Store / Cool-Patches
Jewelry and Accessories
Frequently Asked Questions:
You can find quick answers to common questions below.
If you don't find your answers here, give us a
and we will do our best to satisfy your curiosity.
Where may I view or alter my order information?
Where is my order?
I have received an incorrect or incomplete order.
When will my order ship?
How do I create my account?
How do I view or edit personal information associated with my account?
(e.g. Email, Billing Address, Password)
I forgot my password.
Shipping and Returns
What is Your Patch Store's standard shipping procedure?
What is Your Patch Store's Retun Policy?
How do I return my product?
Do you ship to my country?
What does it cost to ship internationally?
How secure is your website?
Pricing & Billing
Do you charge a sales tax?
I have a question concerning my charges.
How much does my shipping cost?
I would like a copy of my receipt / invoice.
How do I use your patch products?
How do I find the item I am looking for?
How do I use my coupon code?
How do I contact you?
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